Assistant Manager(06115) - 350 Fortune Terrace

Domino's Franchise•Rockville, MD

About The Position

As a Domino’s Assistant Manager, you are responsible for the success of the store and its staff during your shift. The role involves leading and supporting the team, setting an example by following all company policies and procedures, and contributing to store sales, customer service, and profitability. Assistant Managers may progress to General Manager and, in some cases, become franchise owners. The position also includes operating store equipment, handling food and inventory, processing orders and payments, completing paperwork, and keeping the store clean and presentable. Work takes place in varying conditions, including exposure to hot and cold temperatures, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts. The role requires frequent standing, walking, reaching, and hand use, along with occasional lifting, carrying, pushing, pulling, climbing, bending, and squatting.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical requirements of the role, including standing for most tasks, walking short distances, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.
Reliable transportation to and from work.
Ability to work in varying and sometimes adverse weather conditions and environments with temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas.
Ability to work around food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Take responsibility for everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
Set an example for the crew and follow all policies and procedures while expecting the same from team members.
Manage staffing, paperwork, food management, schedules, store image, standards, attendance, punctuality, marketing, and profitability.
Provide great customer service and support the team’s training and performance.
Operate all equipment.
Stock ingredients from the delivery area into storage and work areas, including the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Transport deliveries, including lifting and carrying supplies and ingredients weighing up to 50 pounds.
Perform other physical tasks such as pushing or pulling trays, climbing stairs or ladders, bending, squatting, and reaching.