Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Providence Forge, VA

About The Position

At Love’s, Restaurant Assistant Managers help ensure the smooth and efficient operation of the restaurant. They assist in leading staff, managing processes, and executing strategies to improve sales and customer satisfaction. The role involves supporting the Restaurant Manager, maintaining facility and food-safety standards, overseeing operational tasks, and working with the team to serve customers. The position offers a dynamic team environment and opportunities for career development.

Requirements

  • At least 1 year of restaurant management experience.
  • At least 1 year managing operations with annual sales volume of $1 million or more.
  • At least 1 year affecting and deciphering budgets and profit-and-loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Customer-service skills, positive rapport-building, salesmanship, and ability to manage operations and employee-vehicle deployment to ensure customer satisfaction.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Maintain a safe, clean, and well-maintained facility through equipment and facilities maintenance and adherence to food-safety procedures.
  • Drive sales through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Work with the team to prepare and package customer orders promptly and meet customer-service expectations.
  • Understand financial reporting, analyze profit-and-loss statements, and implement changes to capture opportunities.
  • Collaborate with the Restaurant Manager on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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