Assistant Manager(08659) - 365 N. Telluride, Mail Stop 76

Domino's Franchise•Buckley AFB Aurora, CO

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, and service goals are met and that each store operates at a minimum four-star level while meeting TIPS and Domino’s Pizza standards. The role includes reviewing profit and loss with the direct supervisor each month, maintaining store budgets, and ensuring food, product, and operational standards are followed. The Assistant Manager oversees staffing and training, completes evaluations and raises as needed, and ensures assignments, reports, and paperwork are completed accurately and on time. The position also supports implementation of new products and ideas, maintains equipment and store repair needs, conducts monthly inventory checks, and uses systems checklists and visit books. School lunches must be prepared and delivered to the required standards. The job description also specifies operational, customer-service, food-safety, driver, and security procedures for store teams. The stated schedule is a minimum 50-hour work week, with one day off and one on-call day.

Requirements

  • Minimum 50-hour work week.
  • One day off and one on-call day.
  • Knowledge of product and operational standards.
  • Ability to ensure accurate and timely reports and paperwork.
  • Ability to ensure safety and security procedures are followed.

Responsibilities

  • Be responsible for results in assigned stores.
  • Ensure food, labor, and service goals are within target.
  • Review profit and loss with the direct supervisor each month.
  • Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
  • Ensure stores are staffed and team members are trained.
  • Maintain repair and maintenance needs across stores.
  • Ensure new products and ideas are implemented smoothly.
  • Perform self OERs during the first week of each period and make appropriate corrections.
  • Complete evaluations and raises as needed, including paperwork and notifying the D.O.
  • Follow through on assignments and ensure reports and paperwork are submitted on time.
  • Ensure store-level reports and paperwork are complete and accurate.
  • Maintain store budgets.
  • Prepare and deliver school lunches according to required standards.
  • Provide accurate, detailed accountability and ensure a paper trail exists.
  • Ensure equipment is available, correctly utilized, and in working order.
  • Perform inventory checks at each store every month.
  • Ensure systems checklists and visit books are in place and used.
  • Ensure all safety and security procedures are followed.
  • Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
  • Ensure drivers complete Safe Delivery CBT and follow the specified delivery procedures.
  • Ensure pizza makers wash their hands before making products and follow proper product procedures.
  • Ensure drivers’ vehicles are neat, clean, and present a positive image while working.
  • Ensure phone and carryout customers are assisted politely, courteously, helpfully, and knowledgeably.
  • Ensure team members demonstrate the specified customer WOW steps: apologize, give the customer what they want, and give them something extra.
  • Ensure pizza makers count pepperoni and ham on every order, regardless of the topping amount ordered.
  • Ensure pizzas are not cleared before they are ready to be placed in the oven.
  • Ensure drivers have $1 in coin change on every delivery and say “Let me get your change” on every order.
  • Ensure employees do not carry more than $20 while on the clock, including personal money, and do not have pocket knives or weapons while working.
  • Ensure drivers are not routed early or checked in early from deliveries.
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