Customer Service Rep(08659) - 365 N. Telluride, Mail Stop 76

Domino's Franchise • Buckley AFB Aurora, CO

23h

About The Position

Domino’s Pizza Customer Service Representatives are expected to provide polite, courteous, helpful, and knowledgeable service to phone and carryout customers. The role follows the company’s minimum performance expectations, including maintaining the required appearance, demonstrating the customer WOW steps, and repeating orders to confirm accuracy, names, and addresses. The posting also lists operating and safety procedures for pizza makers and drivers.

Responsibilities

• Answer phone calls and assist carryout customers politely and courteously, while being helpful and knowledgeable about the menu.
• Maintain a perfect image according to company standards.
• Demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
• Repeat every order to confirm accuracy and verify the customer’s name and address.
• Follow the listed product-preparation procedures, including handwashing before making products and counting pepperoni and ham on every order.
• Follow driver procedures where applicable, including carrying $1 in coin change, saying “Let me get your change” on every order, keeping vehicles neat and clean, and not being routed or checked in early from deliveries.
• Complete the Safe Delivery CBT if working as a driver.
• Comply with workplace rules prohibiting carrying more than $20 while on the clock and possessing a pocket knife or weapon while working.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed