Part Time Assistant Manager - Northwoods Mall

Pacsun Careers•North Charleston, SC

About The Position

The Assistant Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team through Pacsun’s core values, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable to company policies and procedures. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around the sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • High school diploma or equivalent preferred.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience and ensure team members do the same.
  • Handle customer situations according to policy and procedures, seek positive resolutions, and escalate issues when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Act as floor supervisor as needed, including covering non-peak periods and breaks.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide feedback on performance; recognize and reward outstanding performance.
  • Direct associates so they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Drive efficiency in store operations and maintain merchandise flow, filling, and presentation standards.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate passion for Pacsun products, brands, fashion, and trends, and learn about areas that are unfamiliar.
  • Model high standards of conduct, integrity, and confidentiality.
  • Build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Represent Pacsun in the industry and marketplace.
  • Recruit, identify, develop, and retain talent.
  • Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.
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