Part Time Assistant Manager - Vancouver Mall

PACSUN•Vancouver, WA
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role helps inspire and motivate the team, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Manager also helps lead store operations, develop associates, maintain merchandise and visual standards, and represent the PacSun brand.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Ability to meet the role’s stated physical demands, including walking, handling or feeling objects, reaching, twisting, squatting, and required vision abilities.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure team members deliver an engaging, positive, authentic, and customer-focused experience.
  • Handle customer situations according to policies and procedures, seek solutions, and escalate issues as appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including during breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide performance feedback; recognize and reward strong performance.
  • Direct associates to ensure they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operational processes.
  • Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate passion for and affinity with PacSun products, brands, fashion, and trends.
  • Inspire and motivate others by consistently demonstrating core value behaviors.
  • Show initiative and willingness to learn about products, brands, fashion, and trends.
  • Operate with integrity and confidentiality and set an example for leaders and associates.
  • Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
  • Represent PacSun as an advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent.
  • Lead company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback.
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