Part Time Assistant Manager - Vancouver Mall

Pacsun Careers•Vancouver, WA

About The Position

The Assistant Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role helps motivate the team, deliver an authentic customer experience, execute store KPIs, and ensure employees follow company policies and procedures. It is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and a flexible schedule that includes weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • High school diploma or equivalent preferred.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Ensure team members deliver an engaging, positive, and authentic customer experience.
  • Handle customer situations in accordance with policies and procedures, seek solutions, and escalate issues when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Act as floor supervisor as needed, including covering breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide performance feedback; recognize and reward strong performance.
  • Direct associates on company standards and priorities, and delegate tasks to meet operational needs.
  • Execute visual directives and maintain company visual standards.
  • Improve efficiency in store operations and maintain merchandise flow, replenishment, and presentation standards.
  • Ensure associates follow company policies, procedures, and safety practices.
  • Represent the PacSun brand and demonstrate passion for its products, brands, fashion, and trends.
  • Recruit, identify, develop, and retain talent; build cross-functional partnerships and promote collaboration and accountability.
  • Lead by example in conduct, integrity, confidentiality, company culture, and approachability.
  • Learn about products, brands, fashion, and trends.
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