Visual Merchandiser- Vancouver Mall

H&M Group•Vancouver, WA

4d•$22 - $26

About The Position

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to the store’s guidelines, and use trend and competitor awareness to share information, coach colleagues, and develop the store team. The role includes delivering the store’s visual and commercial presentation in line with the commercial calendar, allocations, activation plan, fashion trends, and visual guidelines. You help maintain campaigns, product presentation, customer flow, signage, lighting, navigation, and store cleanliness, while collaborating with Store Management, the Area Visual Manager, and Facilities Management. You also help colleagues build visual and commercial skills through coaching, onboarding, and training.

Requirements

Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and the ability to achieve results cross-functionally.
Fashion interest and leadership skills.
Ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up on, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the store’s total OMNI customer experience through visual and commercial curation according to guidelines.
Represent yourself and the H&M brand positively during customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs with the Store Management team and Area Visual Manager.
Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
Ensure good garment care and stock levels, and provide allocation input to Store Management and Area teams.
Review sales reports and KPIs, identify visual and commercial opportunities, and prioritize actions with the Store Management team.
Develop effective actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow procedures, OMNI service best practices, operational routines, legal requirements, and store communications.
Stay informed about fashion trends, styles, products, brands, competitors, and relevant influencers.
Share fashion, seasonal, visual, commercial, and in-store communication information with store teams.
Coach and develop store colleagues’ visual and commercial skills, daily routines, and best practices.
Develop talent, provide onboarding training, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All trainings according to Regional and Sales Market learning goals.
Support Sales Market and Area teams with store expansion projects.
Execute store visual and commercial curation and styling in line with the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines for garments, accessories, and shoes to create clear trends and stories.
Execute window and in-store styling according to guidelines.
Maintain commercial layouts and fixtures to support customer flow and effective trend placement.
Maintain price signs in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain store navigation according to current guidelines and store layout.
Ensure sufficient sale, activity, and point-of-sale materials according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.