Visual Merchandiser - Freehold Raceway Mall

H&M Group • Freehold, NJ

1d • Onsite

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation in accordance with store guidelines, using trend and competitor awareness to inform, coach, upskill, and develop colleagues.

The role involves planning and carrying out visual and commercial presentation in line with the commercial calendar, allocations, store activation plan, fashion trends, mood boards, and brand guidelines. You help maintain campaign and sale presentations, product care and stock levels, store layout and customer flow, windows and displays, signage, lighting, navigation, and point-of-sale materials. You also monitor sales performance and work with store and area teams to identify opportunities and actions that support customer satisfaction and sales goals.

You share fashion, trend, visual, and commercial information with colleagues, develop team capabilities, and help maintain consistent standards, customer service, and safe, organized store areas. The posting gives an expected base pay range of $21.00–$26.57 per hour. The position is non-exempt and hourly.

Requirements

• Fashion interests and leadership skills.
• Ability to apply visual and commercial experience in a dynamic environment.
• Experience being solution-focused to improve product presentation and commercial execution in a store.
• Good knowledge of visual, commercial, and operational best practices, routines, and tools.
• Ability to manage, follow up on, and act on the selling equation and weekly sales reports.
• Curiosity, creativity, proactivity, and a solution-focused approach.
• Flexibility and effective communication skills to achieve results across functions.

Responsibilities

• Contribute to the store’s total OMNI customer experience through visual and commercial curation according to guidelines.
• Represent H&M positively during customer interactions.
• Plan and organize workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
• Launch and maintain global campaigns and sale activities on time and according to H&M Brand Standards.
• Ensure good garment care and stock levels, and provide allocation input to Store Management and Area teams.
• Follow up on sales reports and KPIs, identify and prioritize visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets and store goals.
• Follow store procedures, OMNI service best practices, operational routines, legal requirements, and communication practices.
• Keep up to date with fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend awareness to anticipate customer needs and improve the in-store experience.
• Share seasonal changes, fashion trends, and visual and commercial information with store teams, including in-store communication and price perception.
• Coach and develop the Store team’s visual and commercial skills and support daily routines and best practices to maintain presentation standards and customer service.
• Develop talent, provide onboarding training to new colleagues, and organize and deliver visual and commercial upskilling.
• Complete Visual Competencies and Commercial 4 All trainings based on Regional and Sales Market learning and development goals.
• Support Sales Market and Area teams with store expansion and project needs.
• Execute visual and commercial curation and styling in line with the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and guidelines.
• Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
• Execute window displays and styling according to guidelines.
• Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
• Maintain price signs in windows and throughout the store according to guidelines and market requirements.
• Work with Facilities Management to ensure lighting functions correctly and highlights products and display forms.
• Maintain and care for display forms, fixtures, fittings, and other interior materials with sustainability in mind.
• Work with the Area Visual Manager to maintain store navigation according to current guidelines and store layout.
• Ensure sufficient sale and other activity point-of-sale materials according to local routines.
• Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

• Staff discount on H&M Group brands in stores and online, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
• H&M Incentive Program (HIP).
• Medical, pharmacy, vision, and dental coverage.
• Employee Assistance Program.
• Vacation, wellness, holiday, and parental pay.
• 401(k).
• Commuter benefits.
• Health and dependent care flexible spending accounts.
• Additional voluntary benefits.
• Wellness and family support programs.
• Paid leave programs and paid time off, including a community day to serve the local community.
• Global development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed