Seasonal Sales Associate - Northwoods Mall

PACSUN•North Charleston, SC

About The Position

The Sales Associate generates sales by demonstrating passion for product, brands, fashion, and trends, and by providing an exceptional customer experience. The associate executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role focuses on engaging, authentic customer service; full-price selling; handling customer situations according to policy; completing assigned tasks efficiently; maintaining visual standards, organization, and cleanliness; and following company, safety, and loss-prevention policies. Associates share customer feedback with leadership and support store sales and operational goals, including digital sales strategies such as ship from store and BOPIS. They also participate in contests and events, stay current on financial goals, represent the PacSun brand, follow Employee Appearance Guidelines, and continue learning about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions of the role.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; frequently sit, stand, walk, use hands to handle objects, reach, twist, or squat; and maneuver around sales-floor, stockroom, and office areas.
Vision abilities including close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and involve leadership with escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends; contribute to a positive working environment and follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.