About The Position

The Assistant Manager performs general operational duties, including operating equipment; stocking and rotating ingredients from delivery to storage, work areas, and walk-in coolers; preparing products; receiving and processing telephone and internet orders; counting inventory and completing paperwork; and cleaning equipment and the facility. The role includes on-the-job training in customer service, an interactive computer program, and hands-on practice. The position requires communicating verbally and in writing with customers and co-workers in person and over the phone. Delivery-related duties require safely driving one's own vehicle and navigating roads, maps, and delivery-site terrain or stairs while carrying products. The role also requires performing basic arithmetic accurately to make correct monetary change; a calculator may be used.

Requirements

  • Ability to comprehend and communicate verbally and in writing with customers and co-workers over the phone and in person.
  • Ability to safely drive one's own vehicle and navigate roads, maps, and adverse terrain or stairs at delivery sites while carrying products.
  • Ability to add, subtract, multiply, and divide accurately to make correct monetary change; a calculator may be used.
  • Ability to perform the stated physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing ladders or stairs, stooping or bending, crouching or squatting, reaching, and grasping to use machines, tools, equipment, and work aids.
  • Ability to tolerate varying temperatures and conditions inside and outside.

Responsibilities

  • Operate equipment.
  • Stock and rotate ingredients from delivery to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Communicate with customers and co-workers in person and over the phone, verbally and in writing.
  • Safely drive one's own vehicle and navigate roads, maps, and delivery-site terrain or stairs while carrying products.
  • Perform addition, subtraction, multiplication, and division accurately to make correct monetary change; a calculator may be used.
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