Customer Service Rep(06370) - 11078 Cimarron Street, Unit 5A

Domino's Franchise • Firestone, CO

10h

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; and cleans equipment and the facility daily. Orientation and training are provided on the job.

The role requires communicating verbally with customers and co-workers to process orders by phone and in person. It also requires accurate, quick arithmetic and making correct monetary change; verbal, writing, and telephone skills; coordinated, precise hand and finger movements; and entering orders on a computer keyboard or touchscreen.

The work environment may involve temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, sudden temperature changes indoors and outdoors, food odors, cornmeal dust, cramped spaces including the walk-in cooler, hot surfaces up to 500 degrees or higher, sharp edges, and moving mechanical parts. The position involves talking and hearing on the telephone, near- and mid-range vision, depth perception, and distinguishing hot from cold surfaces. The role also calls for directing activities, performing repetitive tasks, working alone or with others and under stress, meeting quality standards, dealing with people, analyzing and compiling data, and making judgments and decisions.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical demands, including lifting up to 50 pounds and carrying up to 30 pounds.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and the facility daily.
• Communicate with customers and co-workers to process orders by phone and in person.
• Enter orders using a computer keyboard or touchscreen.
• Make correct monetary change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed