Assistant Unit Manager

JRN Inc. - KFC • Travelers Rest, SC

6d

About The Position

The Assistant Unit Manager supports the Restaurant General Manager in upholding brand standards and leading the restaurant team. The role involves training, coaching, and recognizing employees to deliver positive customer experiences. When the Restaurant General Manager is absent, the Assistant Unit Manager takes charge of daily operations and makes decisions to guide the team. The stated workweek is 50 hours, consisting of 40 hours at regular pay and 10 hours at time and a half.

The position also supports restaurant financial performance, hiring, team development, facility maintenance, and compliance with health, safety, and food safety standards. The role promotes KFC’s culture and values, including equity, inclusion, and belonging.

Requirements

• At least 2 years of restaurant or retail management experience.
• Strong communication skills for conducting performance appraisals, taking disciplinary action, motivating employees, and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

• Model the KFC Connect Success Routine and prioritize customer needs to support consistent customer satisfaction.
• Oversee Team Members’ adherence to shift responsibilities and maintain high food safety standards.
• Take charge of restaurant operations in the Restaurant General Manager’s absence.
• Collaborate with the Restaurant General Manager to assess team performance and provide ongoing constructive and positive feedback.
• Address employee relations issues, resolve them when appropriate, or escalate them to the Restaurant General Manager.
• Assist with sourcing, recruiting, interviewing, and hiring Team Members while promoting equity, inclusion, and belonging.
• Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate action to optimize performance.
• Support the Restaurant General Manager with facility maintenance and ensure health and safety standards are followed.
• Ensure employees receive proper training and resources.
• Lead individual and team recognition, collaboration, and motivation.
• Support performance appraisals, disciplinary action, employee motivation, and training.

Benefits

• Competitive pay
• Bonus eligibility
• Paid time off
• Free meal each shift
• Medical benefits
• 401(k) retirement plan with 4% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• KFC Foundation programs, including free college tuition at WGU, a $1 per $1 Savings Match Program, and a Hardship Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed