Assistant Unit Manager

JRN Inc. - KFC • Greenville, SC

1d

About The Position

The Assistant Unit Manager supports the Restaurant General Manager in upholding brand standards and leading the restaurant team. The role involves training, coaching, recognizing, and motivating Team Members to deliver strong customer experiences. In the Restaurant General Manager’s absence, the Assistant Unit Manager takes charge of daily operations and makes decisions to guide the team. The position has a 50-hour workweek: 40 hours at regular pay and 10 hours at time and a half.

Requirements

• At least 2 years of restaurant or retail management experience.
• Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Ability to assist with Profit & Loss management, cash control and security procedures, inventory maintenance, labor management, and financial report review.

Responsibilities

• Model the KFC Connect Success Routine and prioritize customer needs to ensure customer satisfaction.
• Oversee Team Members’ adherence to shift responsibilities and maintain high food safety standards.
• Lead restaurant operations in the Restaurant General Manager’s absence.
• Assess team performance with the Restaurant General Manager and provide ongoing constructive and positive feedback.
• Address employee relations issues, resolve them when appropriate, or escalate them to the Restaurant General Manager.
• Assist with sourcing, recruiting, interviewing, and hiring Team Members.
• Promote equity, inclusion, and belonging in the restaurant.
• Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate action to optimize performance.
• Support facility maintenance and ensure health and safety standards are followed.
• Ensure employees receive proper training and resources.
• Lead individual and team recognition, collaboration, and motivation.
• Conduct performance appraisals, take disciplinary action, and motivate and train employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Benefits

• Competitive pay
• Bonus eligibility
• Paid Time Off
• Free meal each shift
• Medical benefits
• 401(k) retirement plan with 4% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• KFC Foundation programs, including free college tuition at WGU, a dollar-for-dollar Savings Match Program, and a Hardship Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed