Assistant Manager
About The Position
The Assistant Manager supports the General Manager in the day-to-day operations of a Wonder restaurant to help ensure its smooth functioning and success. The role works closely with the General Manager and team members to create a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. Wonder is a mealtime platform offering dishes from more than 20 exclusive restaurants in one order. It owns and operates each step of the dining experience, from recipe development to the technology used to serve food made to order at its locations.
Requirements
- At least two years of restaurant supervisory or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
- Demonstrated ability to manage and develop teams of 15 or more members.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team-player skills.
- At least 18 years of age and legally authorized to work in the United States.
- Ability to lift 50 pounds.
- Ability to stand for a full shift while working.
- Open availability, including nights and weekends.
- Food Manager Certificate as required by the applicable State, County, or Local Health Department.
Responsibilities
- Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
- Recruit and train talent for the restaurant.
- Help the General Manager achieve operational goals and budget targets.
- Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
- Manage the floor and optimize staff deployment for efficiency.
- Drive restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols, including adherence to shelf-life and product-dating guidelines.
- Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
- Maintain adherence to food safety and security standards.
- Ensure team members provide excellent customer service.
Benefits
- Medical, dental, and vision insurance
- 100% employer-paid life insurance
- 401(k) retirement plan
- Employer match for Health Savings Account (HSA)
- Learning and development opportunities
- Employee stock
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
