Assistant Manager

STIIIZY•Vallejo, CA

2d•Onsite

About The Position

The Assistant Manager assists the General Manager in leading the retail team and overseeing day-to-day operations. The role calls for setting a positive example, motivating coworkers, and fostering teamwork and camaraderie through strong communication. The Assistant Manager helps build a high-performing team that delivers the company’s mission and provides customers with exceptional service and product knowledge. This is a full-time, on-site role requiring up to 40 hours per week. The schedule requires open availability for mornings, nights, holidays, and weekends. Overtime may be required depending on business needs. The position includes mandatory district meetings lasting 1.5 hours every Monday or Tuesday and mandatory store meetings lasting up to 1.5 hours every Tuesday or Wednesday. Applicants must reside in the state where the role is based and be authorized to work in the United States; the company cannot sponsor employment visas.

Requirements

Must be at least 21 years of age.
At least 2 years of retail management experience.
Open availability to work mornings, nights, holidays, and weekends.
Strong computer skills, including proficiency in Microsoft Office.
Must reside in the state where the role is based.
Must be authorized to work in the United States; employment visa sponsorship is not available.

Responsibilities

Create and promote a healthy team culture that empowers employees to work autonomously toward shared goals.
Lead and inspire team members to grow, learn, and develop personally and professionally.
Help build a team that upholds and delivers the company’s mission, vision, and goals to employees and customers.
Set an example of professionalism, integrity, and dedication.
Execute daily operations with attention to detail.
Work with team members to ensure customer interactions provide exceptional service and product knowledge.
Collaborate with the General Manager to train and mentor staff and foster an adaptable, resilient, high-performing team.
Implement inventory control practices to minimize shrinkage.
Oversee cash handling, register management, daily transaction reconciliation, accuracy, and security.
Work with management to set and exceed sales targets, analyze performance metrics, and implement growth strategies.
Drive sales by setting targets, analyzing performance data, and implementing strategies to achieve goals.
Ensure compliance with local and state regulations and support ethical and legal dispensary operations.
Mediate and resolve customer and employee concerns and conflicts professionally.
Follow HR policies and the employee handbook, and maintain detailed documentation of HR processes.
Assess floor leads and provide constructive feedback to support their professional development.
Partner with the General Manager to communicate and delegate team goals, tasks, and responsibilities.
Perform other duties as assigned.