Assistant Manager

EssilorLuxottica Group•Vacaville, CA

7d•$21 - $37

About The Position

The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience and exceeds expectations across store operations. Areas of focus include financial results and sales and profit goals, customer and associate satisfaction, merchandise presentation, public relations and events, and asset protection. The role directs and monitors store sales and operations, builds and develops a strong team, maintains high standards of presentation and service, and uses financial data and business trends to identify opportunities and set action plans. The Assistant Manager communicates with media and leadership teams, shares feedback and competitive trends, and models the company's vision, mission, and values.

Requirements

High school diploma or equivalent.
Sales experience.
Strong financial acumen.
Effective oral and written communication skills.
Polished appearance and public communication skills.
Organizational and time-management skills.
Team-building and management proficiency.
Strong interpersonal skills.
Critical-thinking skills.
Analytical skills and computer proficiency.
Attention to detail.
Flexibility to work non-traditional hours, including evenings and weekends.

Nice To Haves

5+ years of management experience in the luxury service industry.

Responsibilities

Ensure the Luxury Retail point of view is well presented when communicating with the media.
Direct and monitor store sales and operations activities to meet operating income and sales objectives.
Recruit and hire talent with experience in a luxury service environment.
Build team bench strength and maintain a clearly defined succession plan.
Develop associates by providing clear, motivating, and constructive performance feedback in a timely manner.
Staff the store appropriately to deliver gracious customer service and meet sales goals.
Encourage development of managers and associates through challenging assignments and management development opportunities.
Recognize associates for their performance and service.
Maintain extremely high standards of presentation and service.
Communicate feedback to the Luxury Leadership Team based on business needs.
Communicate trends and competitor activity to the Luxury Leadership Team.
Analyze financial data, monitor operating efficiencies, identify business trends and opportunities, and set action plans.
Exemplify Luxottica Retail's vision, mission, and values, celebrate wins, and lead by example.