Assistant Manager

Arby's (AES Restaurants)•Humboldt, TN

About The Position

The Restaurant Assistant Manager helps guide the restaurant team in creating a positive guest experience. The role sets the tone for the team when in charge and upholds standards for quality, safety, and cleanliness. The Assistant Manager works with the General Manager to achieve strong performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role also uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food-safety requirements, operations policies, and accounting controls.

Requirements

  • Must have a reliable vehicle and valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.

Nice To Haves

  • Ability to communicate respectfully and treat others with respect.
  • Coaching and developing others.
  • Emotional resilience and patience.
  • Leadership skills.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • P&L management skills.
  • Operations management skills.
  • Restaurant management skills.
  • Experience managing food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to operate the restaurant effectively each shift.
  • Implement restaurant controls, especially for cash and inventory.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve performance goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food-safety requirements, and operations policies, and implement accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • Paid time off.
  • Employee rewards and recognition program.
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