Assistant Manager(06063) - 12962 Travilah Rd.

Domino's Franchise•Potomac, MD

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, helping ensure the store operates successfully while supporting and developing team members. The role offers opportunities to progress from assistant manager to general manager and potentially franchise owner. The assistant manager sets an example by following company policies and procedures and expects the crew to do the same. The position involves store operations such as equipment use, food preparation, inventory and cash controls, staffing, paperwork, customer service, marketing, cleanliness, and profitability. It also requires communicating with customers and coworkers, processing orders, and performing physical tasks in a fast-paced restaurant environment with varying temperatures and other workplace exposures.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • Ability to perform the described physical tasks, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

  • Take responsibility for all activities and results during the assigned shift.
  • Follow all policies and procedures and set an example for the crew.
  • Manage staffing, paperwork, cost controls, cash control, food management, and work schedules.
  • Maintain store appearance and standards, cleanliness, customer service, attendance, and punctuality.
  • Support marketing and store profitability.
  • Operate equipment and stock ingredients from delivery areas into storage and work areas.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to take and process orders in person and by telephone.
  • Unload and handle deliveries, stock shelves, move trays, and perform other store and cleaning tasks.
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