Assistant Store Manager (Full-time) - Bradenton, FL (Cortez Plaza East)

Hibbett•Bradenton, FL

14d

About The Position

The Assistant Manager supports and consults with the Store Manager on the store’s operations and administrative duties, helping determine methods and approaches for meeting store goals. The role requires knowledge of each product area or department, adherence to company policies and standards, and a commitment to outstanding customer service and merchandise sales. The Assistant Manager assumes supervisory control of the entire store when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Assistant Manager helps oversee store assets, sales, inventory, expenses, merchandising, restocking, ordering, scheduling, and personnel activities. The role also guides employees and customers, maintains service standards, communicates inventory movement and customer trends to the Store Manager, and supports internal controls that protect company assets and financial information.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties as needed and receive training in Store Manager responsibilities.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.