Assistant Manager(04594) - 534 Lyons Rd

Domino's Franchise•Bernards, NJ

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and ensuring employees meet the same standards. The assistant manager also works to a schedule and maintains a perfect image, strong customer service, attendance, and punctuality. This is a hands-on store role. General team-member duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Depending on assigned duties, team members may deliver products by car, deliver flyers and door hangers, and carry orders to customers. The job involves standing and walking for much of the work, handling ingredients and supplies, and working around hot equipment, sharp edges, moving parts, food odors, cornmeal dust, temperature changes, and sometimes adverse weather. Physical tasks can include lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and using hands continuously. Delivery duties require travel between the store, vehicle, and customer locations, potentially including multiple flights of stairs.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers, including by telephone and in person.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Eye-hand coordination and ability to make rapid, precise movements with speed.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to navigate delivery locations and adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the job, including standing, walking, lifting and carrying items up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage staffing, paperwork, food, and the work schedule.
  • Set an example for the crew and ensure compliance with all policies, procedures, and standards.
  • Provide customer service and manage customer relations.
  • Maintain store cleanliness, attendance, punctuality, and a professional image.
  • Contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • When assigned delivery duties, deliver products by car to customers and distribute flyers and door hangers.
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