Part-Time Assistant Manager

Cinemark•Mission, TX

2d•$11 - $14

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments so they can provide support where needed and deliver inspirational training to employees. After completing the Management Accreditation Program and working for at least six months, an Assistant Manager may advance to Senior Assistant Manager and then Theatre Manager or General Manager.

Requirements

Must be at least 18 years of age.
Complete the three basic Management Accreditation Program courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate effectively, verbally and in writing, with people of different ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction and respond with a sense of urgency.
Demonstrate excellent time-management and organizational skills and attention to detail.
Be able to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; and stand for extended periods.
Be able to work in an environment where noise may be moderate to high at times.

Nice To Haves

High school diploma or GED; preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work across all departments and theatre job functions.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Inspect, and participate in inspections of, the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide superior customer service.
Learn, follow, and fairly and consistently enforce Cinemark policies and procedures.
Report employee relations issues to the General Manager, or follow the stated reporting procedure when the General Manager is absent.
Follow the Employee Relations Reporting Protocol and maintain the required work ethic and code of conduct.
Identify and sanitize high-contact areas used by employees and Guests.
Use personal protective equipment appropriately and adapt to required cleaning tasks.
Address safety or security issues, such as trip hazards, lighting concerns, or suspicious persons.
Perform other work-related duties as assigned.