Assistant Manager

West Coast Self Storage Careers • Los Angeles, CA

9d • Onsite

About The Position

West Coast Self-Storage Group is hiring a full-time Assistant Manager in Los Angeles. The role supports property operations and customer leasing, including showing available storage units, helping customers through the leasing process, and meeting retail sales and occupancy objectives. The Assistant Manager also provides customer service, handles cash, completes general office tasks, and helps maintain the property to the company’s Clean & Operational standards. The posting describes opportunities for on-the-job training and promotion from within.

Requirements

• Retail sales, cash management, and customer service experience.
• Ability to self-manage while working independently to complete team and company objectives.
• Ability to work weekends and some holidays.
• Basic computer skills and working knowledge of Microsoft Office products, including Excel, Word, and Outlook.

Responsibilities

• Show available units and guide customers through the leasing process.
• Meet retail sales and occupancy objectives.
• Provide customer service by assessing customers’ storage needs through in-person, phone, and web inquiries.
• Manage, audit, and balance the cash drawer and petty cash.
• Perform general office tasks, including filing, managing customer accounts, and sorting mail and deliveries.
• Maintain the property to West Coast’s Clean & Operational standards, including cleaning vacated units, sweeping, mopping, and changing light bulbs.
• Perform other duties assigned by leadership.

Benefits

• $20–$21 per hour plus monthly and quarterly bonus potential.
• Medical, dental, and vision insurance.
• Paid sick time and vacation.
• 401(k)/Roth plan with matching funds.
• Annual profit sharing.
• Employee discount.
• Referral program.
• On-the-job training.
• Promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed