Assistant Manager

AES Restaurant Group•Englewood, OH

19d

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The company describes its values through “Attitude Equals Success” and emphasizes goal-oriented development. The Restaurant Assistant Manager helps guide the team in creating a positive guest experience, sets the tone for the team while in charge, and upholds quality, safety, and cleanliness standards. The role works with the General Manager to achieve strong operational and financial performance, including guest satisfaction, customer service, speed of service, quality control, and workplace safety. The manager uses company systems and tools, follows applicable government regulations, employment law, food safety and operations policies, and implements accounting controls. The position may suit candidates seeking a career change or a first step toward developing their skills.

Requirements

Reliable vehicle and valid driver’s license.
ServSafe certification or ability to obtain certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Capability in leadership, restaurant and operations management, P&L management, and managing food and labor costs.
Ability to communicate respectfully, coach and develop others, and demonstrate emotional resilience and patience.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.

Responsibilities

Help ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, particularly cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve performance goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies.
Implement accounting controls.
Maintain standards of quality, safety, and cleanliness.
Demonstrate respectful communication, coach and develop others, and maintain integrity and customer satisfaction in a fast-paced environment.