Assistant Manager

QSCulinary • Branson, MO

5d • $55,000 - $60,000

About The Position

The Assistant Manager in Branson, Missouri supports the overall management and operational success of the organization. The role assists the Manager with daily activities, efficient workflow, customer service, and employee performance. The Assistant Manager serves as a liaison between staff and upper management, supports communication and problem-solving, identifies opportunities for process improvements, and contributes to strategic planning. The position helps drive team success by fostering a positive work environment and ensuring operational excellence.

The role requires leadership, communication, analytical, organizational, time-management, problem-solving, and interpersonal skills. It includes coordinating scheduling, inventory, and resource allocation; monitoring performance and budgets; resolving customer and internal concerns; and supporting effective collaboration between staff and management.

Quail Springs Culinary (QSC), founded in 2018 and headquartered in Oklahoma City, operates five restaurant concepts across nine states, with 78 company-owned and franchised locations. QSC invests in concepts with appealing food, strong leadership, and growth potential, while each business maintains its own culture and values.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in a supervisory or leadership role within a relevant industry.
• Strong understanding of operational management and customer service principles.
• Proficiency with standard office software and basic financial reporting tools.
• Excellent communication and interpersonal skills.

Nice To Haves

• Associate’s or Bachelor’s degree preferred.
• Bachelor’s degree in Business Administration, Management, or a related field.
• Experience in a retail, hospitality, or service-oriented environment.
• Familiarity with scheduling software and inventory management systems.
• Demonstrated ability to lead teams and manage conflict effectively.
• Knowledge of local market trends and community engagement practices.

Responsibilities

• Assist the Manager in planning, directing, and coordinating daily operations to meet organizational goals.
• Supervise and support staff by providing guidance, training, and performance feedback.
• Monitor customer service standards and promptly address issues to ensure customer satisfaction.
• Manage scheduling, inventory control, and resource allocation to optimize operational efficiency.
• Collaborate with management to develop and implement policies, procedures, and improvement strategies.
• Prepare reports on operational performance and assist with budgeting and financial management.
• Ensure compliance with company policies, safety regulations, and legal requirements.
• Help identify process improvements and contribute to strategic planning initiatives.
• Facilitate communication and problem-solving between staff and upper management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED