Assistant Manager

Equity LifeStyle Properties, Inc.•Arcadia, FL

15d•Onsite

About The Position

ELS is hiring an Assistant Manager in Arcadia, Florida. This position supports the Property Manager in all aspects of property management and serves as a liaison between the office and guests and residents regarding maintenance and other issues. The role includes responding to questions and complaints, coordinating repairs and maintenance, processing residency applications, supporting activities and events, managing financial tasks, and performing administrative duties.

Requirements

Bachelor’s degree, or a combination of education and equivalent experience.
At least 3 years of experience in on-site property management.
Solid customer service experience and basic knowledge of building structures.
Experience coordinating and scheduling appointments.
Proficiency with Microsoft Office and web-based applications, including email and financial systems.
Experience performing administrative tasks and ability to manage multiple projects simultaneously and prioritize based on guest needs.
Meticulous attention to detail.
Valid driver’s license, good driving record, and current auto insurance.

Responsibilities

Respond to questions and complaints in a timely manner.
Contact tenants to address issues requiring immediate attention.
Schedule maintenance calls and generate work orders for repairs to buildings and grounds.
Order inventory and obtain estimates for repairs.
Process applications for long-term residency, including background checks and file maintenance.
Assist the Activities team with hiring entertainment, purchasing supplies, and managing ticket sales for events, as needed.
Manage petty cash, accounts payable and receivable, credit card and cash reconciliations, and bank deposits.
Manage calendars and perform general administrative tasks.