Assistant Manager
About The Position
The Assistant Residential Manager works in collaboration with and under the supervision of the Residential Manager to ensure that the residence’s day-to-day operations, quality, and appearance comply with established AABR policy and regulatory standards. The Assistant Manager promotes and encourages a person-centered home environment and uses strong analytical, organizational, advocacy, communication, leadership, interpersonal, and problem-solving skills. The role oversees staff and supports the health, well-being, independence, and quality of life of individuals living in the residence. It also helps ensure the program complies with OPWDD regulations and AABR policies.
Requirements
- High school diploma or equivalent.
- Ability to work as part of an Interdisciplinary Team.
- Ability to work a flexible full-time schedule, including evenings and weekends, according to facility needs and in response to emergencies.
- Proficiency in Microsoft Office, including Word, Outlook, and Excel.
- Must be or become certified in Medication Administration (AMAP), First Aid, CPR, and SCIP-R, and maintain certification.
- Excellent verbal and communication skills.
- Strong interpersonal skills and demonstrated ability to collaborate.
- Ability to manage and resolve conflict.
- Problem-solving and critical-thinking skills.
Nice To Haves
- Two years of work experience in a supervisory capacity, preferably in social services and/or developmental disabilities.
- Working knowledge of the OPWDD system.
- Valid New York State driver’s license and ability to drive and transport passengers using a 12–15 passenger vehicle.
Responsibilities
- Train, assign, direct, supervise, and evaluate direct care staff, shift supervisors, and the cook/housekeeper.
- Develop staff schedules for shift work and training.
- Ensure staff receive the skills training necessary to provide appropriate care and treatment to each individual.
- Ensure Community Inclusion activities are completed as necessary.
- Meet regularly with assigned staff and provide positive coaching, mentoring, and training.
- Collaborate with the Residence Manager to foster a positive, collaborative work environment, teamwork, constructive conflict resolution, appreciation of diversity, and staff cohesiveness.
- Meet regularly with the Residence Manager to provide updates about individuals in the residence and staff needs.
- Attend regular administrative staff meetings with the Residence Manager and Shift Supervisors.
- Work with the Residence Manager to complete annual and semi-annual packages for individuals.
- Design quality programs that promote individuals’ independence, health, and safety.
- Ensure implementation of goals, plans, and methods in service plans.
- Ensure proper maintenance of records and data related to Residential Habilitation Service plans and other plans.
- Oversee the residence’s petty cash monies.
- Conduct or participate in staff and other appropriate meetings.
- Ensure families and advocates are informed about individuals’ condition and progress.
- Ensure the program complies with OPWDD regulations and AABR policies.
- Ensure individuals’ health and well-being and assist them to live as independently as possible.
- Perform direct care duties when staff are absent.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
