Assistant Manager

Arby's (AES Restaurants)•Abingdon, VA

About The Position

The Restaurant Assistant Manager assists in guiding the restaurant team to create a positive guest experience and maintain high standards of quality, safety, and cleanliness. The role works with the General Manager to achieve strong performance across restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The Assistant Manager uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and helps ensure compliance with government regulations, employment law, food safety and operations policies, and accounting controls.

Requirements

Must have a reliable vehicle and a valid driver's license.
Must be ServSafe certified or capable of obtaining certification.
Ability to communicate respectfully and treat others with respect.
Ability to coach and develop others.
Emotional resilience and patience.
Leadership ability.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills.
Ability to manage food and labor costs.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant effectively on every shift.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.