Assistant Manager

Domino's Franchise•Creedmoor, NC

About The Position

The Assistant Manager helps lead the Domino’s Pizza team and is trained in product quality, sanitation, interviewing, hiring, and leadership. The role is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. Assistant Managers are expected to set an example, follow all policies and procedures, and expect the same from the crew. The position includes store-team duties such as operating equipment, stocking and preparing ingredients and products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description notes opportunities for advancement from assistant manager to general manager and potentially to franchisee or Manager Corporate Operations. Work may involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. Delivery duties include driving and carrying products to customers. The work environment can include changing or adverse weather, store temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
  • Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work under stress, perform repetitive tasks, work alone and with others, direct activities, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, lifting, carrying, reaching, bending, and navigating stairs or other delivery locations.

Responsibilities

  • Take responsibility for all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set a positive example and follow all company policies and procedures while expecting the same of the crew.
  • Handle staffing, paperwork, food management, scheduling, and store cleanliness.
  • Maintain the store’s image and standards, provide great customer service, and support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products and flyers or door hangers to customers when performing delivery duties.
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