Assistant Manager

Taco Bell (Southern Multifoods, Inc.)•White Settlement, TX

8d•Onsite

About The Position

The Assistant Manager assists with management responsibilities and helps ensure the efficiency and quality of restaurant operations. The position works under general supervision and involves continuous contact with customers and employees. The job normally requires eight to eighteen months of training to gain the necessary job knowledge. The Assistant Manager may supervise Shift Leaders and Team Members when acting as the Manager in Charge (MIC).

Requirements

High school diploma or GED preferred.
Maintain a clean, neat, and well-groomed appearance.
Good interpersonal communication skills for working with customers and employees.
Basic understanding of fast-food operations, production procedures, and deployment procedures.
Ability to master cash control and understand and ensure adherence to Quality, Service, Cleanliness, and Hospitality guidelines.
Understanding of basic sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration.
Ability to follow verbal and written instructions.
Good hearing to work with customers and coworkers and operate the drive-through when needed.
Good vision to observe store activity and operate kitchen equipment safely.
Honesty.
Ability to be assertive while remaining well mannered.
Attention to detail and ability to cope with pressure and remain calm in challenging situations.
Ability to work as a team member and perform duties with minimal disruption to customers or coworkers.
Ability to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Good manual dexterity to work rapidly and accurately during busy periods.
Ability to work with a team to support consistent customer satisfaction through quality, service, and cleanliness.

Nice To Haves

High school diploma or GED.

Responsibilities

Assist with management of all restaurant operations.
Ensure customer satisfaction by providing quick, efficient service and quality products.
Maintain quality, service, cleanliness, and hospitality standards.
Help create and maintain a positive, cooperative atmosphere among employees and customers.
Assist with hiring, training, and reviewing employee performance.
Perform accounting responsibilities and prepare reports for submission to the home office.
Administer the ACT program.
Prepare customer orders quickly, according to specifications, and to the highest possible quality.
Prioritize work by serving customers first, then maintaining the dining room, then maintaining the work area.
Operate all kitchen equipment and maintain knowledge of its operation.
Acknowledge and speak with customers in a friendly and courteous manner when possible.
Report needed equipment or facility repairs to the Maintenance Department.
Work as a team member to support consistent customer satisfaction through quality, service, and cleanliness.