Assistant Manager(2112) - 6300 W Brown Deer Rd

Domino's Franchise•Brown Deer, WI

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew by following company policies and procedures and expecting the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and supporting profitability. The position also involves general store-team tasks such as operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may also apply, including delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Must be at least 18 years old.
  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and use a calculator if needed.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle available for delivery; and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example by following all company policies and procedures and ensuring crew members do the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, standards, and cleanliness.
  • Provide great customer service and support marketing and profitability.
  • Meet attendance and punctuality expectations and arrange transportation to and from work.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • When performing delivery duties, deliver products by car to customers and deliver flyers and door hangers.
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