Assistant Manager(01219) - 3520 W Vienna Rd

Domino's Franchise•Clio, MI

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. The Assistant Manager helps maintain scheduling, attendance and punctuality, transportation readiness, a professional store image, and required standards of customer service. This role also performs general store-team duties, including operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Work involves communicating with customers and co-workers, processing orders using a keyboard or touch screen, and working in conditions that can include temperature variation, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. Physical activities include standing, walking, occasional sitting for paperwork, lifting and carrying supplies, moving trays, and infrequent stair or ladder use.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, and occasional stair or ladder use.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, and cash control.
Handle staffing, paperwork, food management, and work scheduling.
Set an example by following all policies and procedures and ensuring the crew does the same.
Maintain store image, cleanliness, and adherence to standards.
Provide great customer service and manage customer relations.
Monitor attendance and punctuality and ensure transportation to and from work.
Support marketing and store profitability.
Operate store equipment and stock ingredients and supplies.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.