Assistant Manager(02778) - 308 W. Rollins Rd
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager is expected to set an example by following company policies and procedures and expecting the same from the crew, while maintaining standards and providing great customer service. The role also includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery-related duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver's license and access to an insured vehicle. Work may involve exposure to varying weather, food odors, cornmeal dust, cramped spaces, cold and hot temperatures, hot surfaces, sharp edges, and moving mechanical parts. The role requires frequent standing, walking, reaching, and hand use, as well as occasional lifting and carrying items weighing up to 50 pounds, bending, crouching, pushing or pulling trays, and climbing stairs or ladders. Delivery work may require carrying products, driving, and climbing five or more flights of stairs.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands described, including standing, walking, lifting and carrying, pushing or pulling, climbing, bending, crouching, and frequent reaching and hand use.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Responsibilities
- Take responsibility for all shift operations, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew by following company policies and procedures and expecting the same from team members.
- Manage staffing, paperwork, food management, and work schedules.
- Maintain standards, store cleanliness, attendance and punctuality, and a perfect store image.
- Provide great customer service and support marketing and store profitability.
- Operate store equipment, stock ingredients, and prepare products.
- Receive and process telephone orders, take inventory, and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
