General Manager(02778) - 308 W. Rollins Rd

Domino's Franchise•Round Lake Beach, IL
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also includes general in-store team member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves working in a restaurant environment with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent use of hands.
  • Training and orientation are provided on the job.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while holding the crew to the same standards.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain a professional image and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility approximately daily.
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