General Manager(06428) - 7743 W Hefner Rd

Domino's Franchise•Oklahoma City, OK

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; transportation; cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. On-the-job orientation and training are provided. This role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery-related duties include delivering products by car to customers and distributing flyers and door hangers. The posting describes physical and environmental conditions that may involve standing, walking, lifting, carrying, pushing, climbing, bending, reaching, driving, hot and cold temperatures, and other exposures associated with restaurant and delivery work.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the described physical tasks and work in the listed store and delivery conditions.

Responsibilities

Manage all activities during the shift.
Control costs, inventory, and cash.
Manage customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Maintain the store's image, cleanliness, and adherence to standards.
Support attendance and punctuality, marketing, and profitability.
Set an example by following company policies and procedures and expecting the same from the crew.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.