Assistant Manager - Olympus Corsair

Olympus Property•San Diego, CA
•Onsite

About The Position

The Assistant Manager at Olympus Corsair supports residents and manages business operations, maintains accurate financial records, and fosters a collaborative and supportive work environment. The role calls for an entrepreneurial, goal-oriented mindset, systematic thinking, attention to detail, and comfort working in an office and speaking with people in person. The Assistant Manager also supports leasing by showing apartments, providing resident services, contributing to resident retention, and participating in community events. Responsibilities include maintaining confidential office and resident files; ensuring funds received are deposited and entered into the operations system promptly; responding to resident comments and complaints; leasing apartments as needed; inspecting make-ready apartments before move-in; supporting friendly and accessible service from team members; covering for the Property Manager when needed; managing rental collection and move-out assessments; escalating liability claims and legal complaints; and monitoring local and broader market conditions that may affect occupancy or income. The role is full-time, generally Monday through Friday, 9 AM to 6 PM, with hours that may vary slightly. Flexibility is required for after-hours resident events and/or the first weekend of each month.

Requirements

  • Onsite experience at an apartment community as an Assistant Manager or as a cross-trained Leasing Consultant.
  • Available full-time, Monday through Friday, generally from 9 AM to 6 PM; hours may vary slightly.
  • Flexibility to attend after-hours resident events and/or work the first weekend of each month.

Nice To Haves

  • RealPage, Knock, or Onesite software experience is strongly preferred.

Responsibilities

  • Embody Olympus Property’s core values: Customer Care, Teamwork, Trust, Family, and Fun.
  • Maintain office and resident files with integrity and in a confidential and secure manner.
  • Ensure monies received on the property are properly deposited and entered into the operations system promptly.
  • Attend promptly to resident comments and complaints.
  • Perform leasing responsibilities, including leasing apartments when needed.
  • Inspect make-ready apartments before move-in.
  • Encourage team members to be friendly, open, and available to residents and coworkers, while discouraging non-fraternization.
  • Fill in for the Business Manager (Property Manager) during absences and as needed.
  • Manage and monitor rental collection, collect rent promptly, and deposit receipts before the bank closes each day.
  • Assess apartment condition at move-out and ensure a final account statement is sent with the final disposition.
  • Immediately inform and refer liability claims, legal complaints, or other violations to the Property Manager, Regional Manager, and corporate office.
  • Keep current on nearby businesses and retail, hiring trends, new construction, and other local and broader market factors that could affect property occupancy or income.
  • Support residents, provide resident services, participate in resident retention efforts, and assist with community events.

Benefits

  • Medical, dental, and vision coverage
  • Educational assistance and tuition reimbursement
  • Pet insurance
  • 401(k) with employer matching
  • Short-term and long-term disability coverage
  • Critical illness and accidental injury coverage
  • Life and AD&D insurance
  • Paid-time-off program
  • Apartment rental allowance
  • Sabbatical
  • Career pathing
  • Team-building and annual events
  • Opportunities for growth
  • Culture days
  • Monthly renewal and quarterly bonuses for eligible team members
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