Assistant Manager

WINDSOR FASHIONS LLC • Providence, RI

1d • Onsite

About The Position

The Assistant Manager is a key member of the Windsor store leadership team and supports the Store Manager in achieving store productivity goals related to sales, shrink, payroll, and expenses. The role helps drive sales and deliver an omni-channel customer experience while coaching and motivating Stylists with dignity and respect.

The Assistant Manager supports recruiting, networking, onboarding, training, scheduling and daily store operations. The role helps execute merchandising directives, maintains the store according to visual guidelines, follows company policies and procedures, and promotes Windsor’s values and a culture of respect, care, ownership, and personal commitment. The position requires a flexible and reliable schedule, including opening and closing, and work in a fast-paced indoor retail environment.

Requirements

• At least 1 year of retail management experience.
• Proven leadership experience and the ability to develop and motivate a team of up to 25 employees.
• Ability to think quickly and resolve issues involving customers and associates.
• Effective communication skills in group and one-on-one settings.
• Willingness to accept feedback and continually improve.
• Flexible and reliable schedule, including availability to open and close the store.
• Ability to count, communicate, read, and write in English.
• Ability to access all areas of the store, operate equipment necessary to run the store, climb ladders, and move or handle merchandise or supplies generally weighing 0–25 pounds.

Responsibilities

• Drive sales and contribute to overall store success as part of the sales-directing team.
• Provide customers with an omni-channel shopping experience that builds brand loyalty.
• Support the Store Manager in finding talent and building a broad pool of candidates.
• Help provide an exceptional onboarding experience that supports employee retention.
• Plan and organize store activities and oversee daily operations on the sales floor.
• Partner with the Store Manager to supervise and train the team.
• Lead by example and develop Stylists through recognition, coaching, feedback, and company tools and programs.
• Follow Windsor policies and procedures.
• Support execution of the Windsor Merchandising Directive and make appropriate merchandising decisions.
• Maintain a neat, clean, and tidy store in compliance with Windsor’s Visual Guidelines.
• Promote Windsor values and foster a respectful, caring, accountable, and committed team culture.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Vacation, personal, and sick time
• 40% discount on Windsor products year-round, with additional discounts periodically
• Development opportunities, ongoing training, and potential for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED