Assistant Manager(02530) - 955 Wabash Ave

Domino's Franchise•Terre Haute, IN

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. It also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The position requires communication with customers and coworkers, accurate order processing, basic math and monetary change-making, and the ability to direct activities, work independently or with others, handle stress, meet quality standards, and make judgments and decisions. The posting also describes delivery-specific duties and requirements, including delivering products by car, delivering flyers and door hangers, holding a valid driver's license with a safe driving record, and having access to an insured vehicle that can be used for delivery. Work may involve standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. Conditions include varying weather, store temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties may involve adverse weather, driving, walking, and climbing multiple flights of stairs.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle that can be used for delivery, and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain attendance, punctuality, and store standards.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, where applicable.
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