Assistant Manager

JCrew • Flemington, NJ

2d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and provide smooth operational support.

You support the Store Director and Associate Store Manager in affecting business results and maximizing profitability. You own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and manage store operations, systems, and technology while ensuring accountability. You may also assist with recruiting, training, and associate development.

The role calls for fostering a collaborative working environment, keeping the team on track to exceed goals and deliver best-in-class customer service, leading fit sessions to improve product knowledge, and finding innovative ways to engage the community and build loyalty through events. You may step into a variety of sales-floor roles as needed.

Requirements

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to create a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to increase associates’ product knowledge and support authentic customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage for part-time associates.
• Competitive paid time off (PTO) plan, including paid holidays, for full-time associates.
• Medical, dental, prescription, vision, and life insurance for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed