Assistant Manager

Arby's (AES Restaurants)•Springboro, OH

7d•$40,000 - $50,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience, sets the tone for the team when in charge, and upholds standards for quality, safety, and cleanliness. The role works with the General Manager to achieve strong performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. It also uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operational policies, and accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills. The role requires a reliable vehicle and valid driver’s license, and ServSafe certification or the ability to obtain it. The physical requirements include working in warm and cold temperatures, standing for 8–10 hours, lifting up to 50 pounds, climbing ladders for general maintenance, and performing bending, squatting, twisting, pulling, and reaching motions.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills and qualities highlighted for ideal candidates include respectful communication, coaching and developing others, emotional resilience and patience, leadership, working effectively in a fast-paced environment, integrity, customer satisfaction, P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Help ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operations policies, and accounting controls.
Uphold standards for quality, safety, and cleanliness.