Assistant Manager

Wonder•Germantown, MD
•$66,500 - $80,000•Onsite

About The Position

As the Assistant Manager in a Wonder restaurant, you will support the General Manager in day-to-day operations to help ensure the smooth functioning and success of the restaurant. You will work with the General Manager and team members to create a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. The role includes helping develop and motivate staff, recruiting and training talent, achieving operational and budget goals, managing floor operations, and maintaining inventory and food safety standards.

Requirements

  • At least two years of restaurant supervisory or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
  • Demonstrated ability to manage and develop teams of 15 or more members.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Professionalism and adherence to policies and procedures.
  • Effective verbal and written communication skills.
  • Strong team-player skills.
  • Must be at least 18 years of age and legally authorized to work in the United States.
  • Must be able to lift 50 pounds.
  • Must be able to stand for a full shift while working.
  • Must have open availability, including nights and weekends.
  • Food Manager Certificate as required by state, county, or local health departments.

Responsibilities

  • Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
  • Recruit and train top talent for the restaurant.
  • Help the General Manager achieve operational goals and budget targets.
  • Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
  • Manage the floor effectively by deploying staff for maximum efficiency.
  • Drive restaurant sales and service efficiency by resolving operational obstacles.
  • Supervise inventory and food safety protocols, ensuring accuracy and efficiency and adherence to shelf-life and product-dating guidelines.
  • Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
  • Maintain consistent adherence to food safety and security standards.
  • Ensure all team members deliver excellent customer service.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 100% employer-paid life insurance
  • 401(k) retirement plan
  • Employer match for Health Savings Account (HSA)
  • Learning and development opportunities to advance your career
  • Employee stock
  • Employee discount
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