Assistant Manager

J.Crew • Pittsburgh, PA

21h • $18 - $22

About The Position

The Assistant Manager is part of the store leadership team and helps drive profitability through genuine customer connections, brand loyalty, and community engagement. The role provides immediate feedback and coaching to the sales team to maximize performance and collaborates with other leaders to adapt strategies for business success and provide operational support. The Assistant Manager supports the Store Director and Associate Store Manager, owns a designated division of responsibility, and may step into various sales-floor roles as needed.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while carrying out tasks.
• Bring forward and champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for product and lift, carry, and move at least 40 pounds (18 kilograms).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and associate development when needed.
• Help create a collaborative working environment for associates.
• Keep the team on track to exceed goals and deliver best-in-class customer service.
• Lead fit sessions to strengthen associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Take on a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded J. Crew, J. Crew Factory, and Madewell products.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off plan, including paid holidays (full-time).
• Dental, vision, and life insurance (full-time).

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed