Assistant Manager(08665) - 4260 South Chambers Road

Domino's Franchise•Aurora, CO

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, service, and store budgets meet their goals. The role oversees staffing and team-member training, store standards, product and operational procedures, maintenance and equipment, safety and security, inventory, reporting, and implementation of new products or ideas. The job also includes reviewing P&L results with a direct supervisor each month and maintaining store performance at a minimum four-star level. The position requires a minimum 50-hour work week, one day off, and one on-call day. The manager ensures customer-service procedures are followed, orders are repeated and verified, school lunches are prepared and delivered to required standards, and reports and paperwork are accurate and submitted on time. Store visits, systems checklists, visit books, self OERs, evaluations, and raises are completed as specified.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Ensure every driver has completed the Safe Delivery CBT.
Ensure drivers have $1 in coin change on every delivery and say “Let me get your change” on every order.
Ensure drivers are not routed early or checked in early from deliveries.
Ensure driver vehicles are neat, clean, and present a positive image while working.
Ensure no one carries more than $20 while on the clock, including personal money.
Ensure no one has a pocket knife or any weapon while working.
Ensure pizza makers count pepperoni and ham on every order, every day, regardless of the topping amount ordered.
Ensure pizzas are not cleared before they are ready to be placed in the oven.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Ensure all stores run at a minimum four-star level.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notifying the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know and uphold product and operational standards.
Ensure safety and security procedures are followed and equipment is in working order.
Maintain store budgets.
Ensure school lunches are prepared and delivered according to the required standards.
Provide accurate, detailed accountability and ensure a paper trail exists.
Ensure equipment is available and used correctly.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Answer phones or assist carryout customers politely and courteously, with helpful menu knowledge.
Demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure orders are repeated for accuracy and that the customer’s name and address are confirmed.
Ensure applicable store procedures are followed, including handwashing before food preparation and proper product procedures.