Assistant Manager (01560) - 9511 Lackland Rd

Domino's Franchise•Overland, MO

1d•Onsite

About The Position

The Assistant Manager supports the smooth operation of the store and helps deliver exceptional customer experiences. The role oversees daily operations, manages shifts, supports and develops team members, and works with the store manager to implement company policies and initiatives. It also involves maintaining food quality and safety, managing cash and inventory, coordinating staff coverage, and identifying opportunities to improve operational efficiency and profitability. The position is based at the Overland, United States location.

Requirements

Proven experience in a leadership or supervisory role; food service experience is preferred.
Strong customer service skills and a friendly, professional, empathetic demeanor.
Money management ability and proficiency with basic mathematical calculations.
Ability to multitask and thrive in a fast-paced, high-pressure environment.
Effective communication and interpersonal skills, including the ability to collaborate across levels.
Strong problem-solving abilities and attention to detail.
Knowledge of food safety regulations, practices, and sanitation standards.
Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Ability to lift up to 25 pounds regularly and stand for extended periods.
Proficiency with point-of-sale (POS) systems and basic computer skills.
Experience with inventory management and order placement.
Ability to train, mentor, and develop team members.
Strong organizational and time management skills.
Ability to interpret operational data and metrics.
Assertive yet supportive leadership style that motivates and inspires team performance.

Nice To Haves

High school diploma or equivalent.
Food service industry experience.

Responsibilities

Oversee daily store operations and manage shifts to ensure consistent service delivery.
Lead, motivate, and support team members in achieving performance goals and maintaining morale.
Handle cash management and financial transactions accurately and transparently.
Maintain food quality, safety, and sanitation standards.
Provide excellent customer service and address customer inquiries or concerns professionally and empathetically.
Train and develop team members and promote continuous improvement.
Manage inventory, analyze stock data, and place orders as needed.
Maintain a clean, organized, and welcoming work environment that reflects brand standards.
Collaborate with the store manager to implement company policies, procedures, and strategic initiatives.
Analyze operational metrics and identify opportunities to improve efficiency and profitability.
Help create a positive, inclusive, and productive work atmosphere.
Assist with scheduling and coordinating staff coverage during peak and off-peak hours.