Assistant Manager(07992) - 2391 Mission Street

Domino's Franchise•Santa Cruz, CA

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and maintaining quality and service standards. Duties also include training employees, checking food quality, taking orders in person and by phone, preparing pizzas, managing shifts and the team, assigning breaks, and counting inventory. The position also involves general store team member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, completing inventory paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering orders by car, delivering flyers and door hangers, and carrying products to customers.

Requirements

Must be over 18 years old.
Must pass a background test.
Must have judgment, math skills, and the ability to multitask.
Must be able to follow policies and procedures and set an example for the crew.
Must be able to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Must have verbal, written, and telephone communication skills to take and process orders.
Must be able to enter orders using a computer keyboard or touch screen.
Must be able to work alone and with others, work under stress, perform repetitive tasks, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties, must have a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Must be able to perform the listed physical activities, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, driving, and continuous hand tasks.

Responsibilities

Train employees.
Perform daily food quality checks.
Take in-person and telephone orders and process them.
Prepare pizzas and other products.
Follow food safety standards and company policies and procedures.
Manage shifts, team activities, and employee breaks.
Control staffing, paperwork, costs, cash, inventory, and food management.
Maintain customer relations and provide great customer service.
Work to a schedule and maintain attendance and punctuality.
Maintain store cleanliness, a professional image, and adherence to standards.
Support marketing and store profitability.
Operate equipment, stock ingredients, complete inventory paperwork, and clean the equipment and facility.
Deliver products by car to customers and deliver flyers and door hangers when assigned.