Assistant Manager (05131) -1955 W Pensacola

Domino's Franchise • Tallahassee, FL

2d

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The role involves day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager helps develop managers by setting a positive example and mentoring team members, encourages current employees, recruits new team members, and ensures adherence to company policies, procedures, and image standards. The role also emphasizes excellent customer service and service recovery, attendance, punctuality, and dependable transportation to and from work.

The position includes general store-team duties such as learning and training operational tasks, operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. Team members must communicate effectively with customers and coworkers, follow written instructions, perform basic arithmetic and monetary transactions, and enter orders using a keyboard or touchscreen.

The job description also includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, navigating delivery areas, and carrying products while walking or climbing. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle. Work may involve adverse weather, and requires far and night vision for driving. Physical tasks include frequent bending, reaching and hand use, occasional crouching or squatting, and carrying products and navigating stairs.

Requirements

• Knowledge of operational tasks and ability to train others in those tasks.
• Ability to operate all equipment.
• Ability to stock ingredients, prepare products at an advanced pace, process telephone orders, take inventory, complete associated paperwork, and clean the store and equipment.
• Communication skills, including the ability to understand and give written instructions and communicate verbally with customers and coworkers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Navigational skills to read a map and locate addresses in the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
• Ability to carry pizzas and beverages, walk between the store, vehicle, and customer location, and climb stairs, potentially five or more flights.
• Far vision and night vision for driving.
• Ability to perform frequent bending, reaching, and hand tasks, as well as occasional crouching or squatting.

Responsibilities

• Assist the General Manager in coordinating store operations and team assignments.
• Manage or support cost, inventory, and cash controls and customer relations.
• Help develop managers by setting an example and mentoring the team.
• Encourage current team members and recruit new employees.
• Follow company policies and procedures and ensure the crew does the same.
• Support staffing, paperwork, food management, time management, store cleanliness, and marketing.
• Promote Domino's image standards and provide customer service and effective service recovery.
• Maintain attendance and punctuality and dependable transportation to and from work.
• Learn and train operational tasks; operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete paperwork; and clean the store and equipment.
• Enter and process orders by phone, in person, keyboard, or touchscreen, and communicate with customers and coworkers.
• Deliver products by car to customers and distribute flyers and door hangers.
• Navigate delivery areas and carry products while walking and climbing.

Benefits

• Medical benefits, subject to eligibility requirements.
• Dental benefits, subject to eligibility requirements.
• Paid vacation, subject to eligibility requirements.
• Bonus eligibility.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed