Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Rockford, IL
•$20 - $26

About The Position

The Restaurant Assistant Manager helps ensure the restaurant operates smoothly and efficiently. The role assists in leading staff, managing processes, and carrying out strategies to improve sales and customer satisfaction. Responsibilities also include maintaining a safe, clean facility, supporting food safety, managing inventory and food preparation, assisting the Restaurant Manager with daily operations and reporting, and collaborating on talent acquisition.

Requirements

  • Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • At least 1 year of restaurant management experience.
  • At least 1 year managing operations with annual sales volume of $1 million or more.
  • At least 1 year affecting and deciphering budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Customer service, rapport-building, salesmanship, and operational skills to ensure customer satisfaction.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Help maintain a safe, clean, and well-maintained facility through facilities and equipment maintenance and adherence to food safety procedures.
  • Drive sales through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Work with the team to prepare and package customer orders promptly and meet customer service expectations.
  • Analyze profit and loss statements and implement changes to capitalize on opportunities.
  • Collaborate with the Restaurant Manager on talent acquisition.

Benefits

  • $20–$26 hourly pay
  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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