Full Time Assistant Manager - Regal Hollywood-Gainesville

Regal • Gainesville, GA

3d

About The Position

The Assistant Manager is an hourly employee primarily responsible for operating and supervising a theatre and its employees, representing Regal consistently with the company’s mission statement and policies. The position oversees theatre operations, employee training and supervision, guest satisfaction, safety and risk management, financial receipts, inventory and costs, maintenance, marketing, promotions, and movie showtime scheduling. The role also performs staff positions and projection duties as needed and handles employee-related responsibilities under the direction and oversight of theatre management.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
• If assigned to sell or serve alcohol, be of legal age under applicable state or local laws, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Academy.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly, and explain information to others.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather and evaluate relevant information, consider alternatives, reach evidence-based conclusions, recommend solutions, take initiative, work with minimal supervision, and perform under pressure or opposition.
• Proven experience with PC platforms and basic office programs, including email, word processing, and spreadsheets; ability to operate copiers and other office equipment and maintain filing systems and attention to detail.
• Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others’ feelings.
• Ability to establish goals, manage time, and set priorities.
• Ability to meet the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; and regularly lifting up to 60 pounds.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.

Responsibilities

• Maintain regular and consistent attendance and uphold and administer theatre policies.
• Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
• Operate theatre projection and audio-visual equipment, including hardware, software, film handling, maintenance, programming, and TMS operation.
• Keep required alcohol certifications and training current where applicable.
• Monitor employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile all receipts and forms of payment taken during the business day.
• Know and comply with the dress code; complete or be completing the management certification program; review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with management oversight; terminate employees after conferring with the Human Resources Manager; administer related paperwork and follow HR policies.
• Control direct operating expenses; purchase and order concession, café, and operational supplies; manage related inventory and auditing processes.
• Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
• Market and promote film engagements, schedule movie showtimes, and deliver showtimes to appropriate channels promptly.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.
• Complete additional duties assigned by the General Manager or other senior manager.
• Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; and, under management direction, discipline employees and interview and hire as directed.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED