Assistant Manager(03668) - 241 Rockaway Pkwy
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all company policies and procedures, and ensuring the crew does the same. The assistant manager also performs general store team member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves communicating with customers and coworkers, entering orders by computer keyboard or touch screen, and may include delivering products by car within a designated area. Delivery duties include taking products to customers and distributing flyers or door hangers. Advancement opportunities may include general manager, franchisee, or Manager Corporate Operations roles.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise, rapid movements.
- Ability to use a computer keyboard or touch screen to enter orders.
- For delivery duties: valid driver's license with a safe driving record meeting company standards.
- For delivery duties: access to an insured vehicle that can be used for delivery.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Responsibilities
- Oversee all activities during the assigned shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example and ensure compliance with company policies and procedures.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store standards and image, provide customer service, and support attendance and punctuality expectations.
- Maintain store cleanliness and contribute to marketing and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Enter and process customer orders using a computer keyboard or touch screen.
- Deliver products by car within the designated delivery area and deliver flyers and door hangers when required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
