Assistant Manager (5448)

Domino's Franchise•Memphis, TN

About The Position

The Assistant Manager leads daily shift operations in alignment with Domino’s brand standards and AR Pizza, LLC’s commitment to operational excellence, customer satisfaction, and team development. The role helps create a positive work environment, develop team members, control costs, and deliver an outstanding customer experience while supporting store performance and profitability. The Assistant Manager leads with professionalism, accountability, and respect. This is an hourly, non-exempt position. Overtime is paid in accordance with federal and state law, and compensation is based on experience and performance. Promotion and continued employment in management roles are contingent on completion of required training, satisfactory performance evaluations, background-check clearance for management roles, and compliance with company policies. Advancement opportunities are performance-based and not guaranteed. Employment is at-will; this description is not an employment contract or a guarantee of employment for a specific duration. AR Pizza may modify duties and responsibilities based on business needs. AR Pizza, LLC is an independent Domino’s Pizza franchisee and makes employment decisions independently. The company is an Equal Opportunity Employer, and employee information will be kept confidential according to EEO guidelines.

Requirements

Must be at least 18 years old.
Strong communication and interpersonal skills.
Basic math and computer skills.
Ability to work in a fast-paced environment.
Reliable transportation required.
Must meet eligibility requirements for driving if driving is required by the position.

Nice To Haves

High school diploma or equivalent preferred.
Prior restaurant or leadership experience preferred.

Responsibilities

Lead and supervise team members during assigned shifts.
Ensure compliance with Domino’s operational standards and AR Pizza policies; model professional behavior, image compliance, and a strong work ethic.
Maintain a safe and respectful workplace.
Provide exceptional customer service, promptly and professionally resolve customer concerns, uphold customer satisfaction standards, and foster a service-focused culture.
Prepare food according to brand standards and comply with food safety, sanitation, and health regulations.
Maintain store cleanliness and organization, and prepare for and pass Operational Audits, safety inspections, and security inspections.
Follow cash-handling and deposit procedures; assist with labor and food cost controls; complete paperwork and inventory counts accurately; protect company assets and promptly report discrepancies.
Assist with training and coaching team members, provide constructive performance feedback, and promote accountability and continuous improvement.
Support recruiting, hiring, and onboarding as directed by the General Manager.
Help maintain adequate staffing and shift coverage.
Work a flexible schedule, including nights, weekends, and holidays, as business needs require.